Customer Dashboard Overview:
- Account Overview:
- Dashboard: View a summary of your recent activity, including recent orders and account updates.
- Orders: Track your current and past orders. You can view order details, track shipping, and manage returns.
- Downloads: Access any digital products you’ve purchased.
- Addresses: Manage your billing and shipping addresses for quicker checkouts.
- Account Details: Update your personal information, change your password, and manage your email preferences.
- Wishlist: Save items to your wish-list to view or purchase later.
- Support Tickets: Contact customer support and view responses to your inquiries.
- Account Overview:
Vendor Dashboard Overview:
- Account Overview:
- Dashboard: Get a snapshot of your store’s performance, including sales, orders, and product views.
- Products: Manage your product listings. You can add new products, edit existing ones, and manage inventory.
- Orders: View and process orders from customers. Update order statuses and print invoices.
- Coupons: Create and manage discount coupons to promote your products.
- Reports: Access detailed reports on sales, revenue, and customer activity to analyze your store’s performance.
- Reviews: View and respond to customer reviews on your products.
- Store Settings: Update your store information, such as store name, description, logo, and policies.
- Payment Settings: Manage your payment information and configure how you receive payments.
How to Navigate:
Logging In:
- Go to ShopMaxxi Homepage.
- Click on “Login” at the top right corner.
- Enter your email and password, then click “Login”.
Accessing the Dashboard:
- Once logged in, click on “My Account” at the top right corner.
- You will be redirected to your dashboard where you can see all the sections mentioned above.
Using the Sidebar Menu:
- The sidebar menu on the left allows you to easily navigate between different sections of your dashboard.
- Click on any section (e.g., Orders, Products, Account Details) to access it.
Tips for Vendors:
- Stay Organized: Regularly update your product listings and inventory to keep your store current.
- Analyze Reports: Use the reports section to track your performance and make informed decisions to grow your business.
- Customer Engagement: Respond to customer reviews and support tickets promptly to maintain a good relationship with your buyers.
Your ShopMaxxi Dashboard is the control center for all your activities on our platform. Whether you’re shopping or selling, understanding how to navigate and use your dashboard will enhance your experience. If you have any questions or need assistance, visit our Help Center or contact our support team at support@shopmaxxi.store.
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